Frequently Asked Questions

Welcome to our FAQ Page

Shipping

Shipping is free on all orders! But, we avoid shipping during the weekends because shipping time extends the effectiveness and coldness of the dry ice provided, keeping your sustainable seafood properly cool.

Your package will take anywhere from 1 to 3 days to arrive at you after it has been shipped. Gourmet Seafood Box will ship your package via FedEx Ground* unless your location is west coast in which case we will automatically ship with FedEx Express for a 2 to 3-day Transit. 

* FedEx Ground is our standard, cost-effective shipping. If you prefer to be shipped via FedEx 2-day (and you are not located on the west coast) or Next Day Express, please call or email us via our Contact page.

We do not ship during the weekends because shipping time extends the effectiveness and coldness of the dry ice provided, keeping your sustainable seafood properly cool.

  • Orders placed on Monday through Thursday will ship the same day if placed before 12 pm.
  • Orders placed after 12 pm Monday through Wednesday will be shipped the following day.
  • Orders placed on Thursday after 12 pm thru Sunday will ship Monday, with the following exception:
  • Orders placed on Wednesday through Thursday before 12 pm (within Florida only) will ship the same day since delivery usually takes one day.